VoIP Routers

Data from the third quarter of 2012 showing that the global service provider VoIP and IMS market had slipped 4 percent sequentially raised a few eyebrows, but the news isn’t all bad. In fact, the market is still up 8 percent from the Q3 2011.

This is according to data from Infonetics Research (News - Alert).

“With solid third quarter results, the carrier VoIP and IMS market is on track for positive year-over-year growth due to a handful of variables that are coming together," Diane Myers, principal analyst, VoIP, UC and IMS for Infonetics Research, said in a statement. "First, we're entering the long-tail of the legacy softswitch and trunking gateway market, with opportunities for early equipment replacement and new deals that will help slow declines and provide stabilization. Second, IMS deployments continue to grow, and there are pockets of VoLTE and wireless spending.”

Most of the year-over-year growth in the market was attributed to the Asia Pacific and Latin America regions, which essentially carried the VoIP and IMS market in the third quarter of this year. Both regions saw high single-digit sequential growth and strong double-digit year-over-year increases.

Among the players in this marketplace, Huawei (News - Alert) in particular strengthened its lead in the overall VoIP and IMS market, now at approximately 25 percent market share, through solid sales across its IMS and NGN VoIP product lines.

Infonetics analysts say this growth should continue.

“Given these factors, and based on our fourth quarter projections," said Myers. "We're anticipating that 2012 will provide the first annual growth in the carrier VoIP and IMS market in over four years,” she added. 

In related VoIP news, Patton (News - Alert) Electronics recently revealed its all-new customer service support system, including its new platinum-level Premium Support and platinum-plus Premium 24/7 Support services, which take the company’s already unparalleled gold-standard free support to an unbelievable new level. Already offering free lifetime technical support is rare in itself, but by working with Patton-Inalp (Switzerland), Patton Electronics (USA) is extending its lifetime technical support with global 24x7 coverage – something that is even rarer in the electronic-telecommunications industry.

To learn more about Patton’s new levels of customer support, click here.

Want to learn more about SIP Trunking and how to integrate it into your current UC strategy? Don’t miss the SIP Trunking- UC Seminars in South San Francisco on November 27, 2012.